Zbin77 — Privacy Policy
Your Data Is Safe With Us

Zbin77 (hereinafter referred to as "we", "us", or "the platform") places the highest importance on user privacy. This Privacy Policy explains how we collect your personal information, the purposes for which it is used, and how we keep it safe.

This Privacy Policy applies to all zbin77 services — including our website, mobile app, customer support channels, and any other digital platform. By using zbin77, you agree to this Privacy Policy.

Our Privacy Policy has been prepared in accordance with international data protection regulations to ensure the highest level of security for users in Bangladesh. If you have any questions, please contact our support team directly.

Zbin77 collects only the information required to deliver its services. Below is a breakdown of the types of data we collect:

We do not store your password directly — only an encrypted hash is saved. Your card number or detailed bank information is never stored directly on our servers.

Zbin77 collects information through a number of methods. Here is what you should know about each one:

• Direct Collection: Information you provide during registration is collected directly. Copies of identity documents are also collected as part of the KYC process.
• Automatic Collection: While using the platform, your IP address, browser information, login time, and gaming activity are automatically recorded.
• Cookies & Tracking: Cookies are used on the website to store session data and user preferences.
• Third-Party Verification: Necessary information may be collected from payment gateways or identity verification services.
• Customer Support Chat: Information provided via live chat or support tickets is recorded.

We use your information only for specific, lawful, and transparent purposes. Below is a full breakdown of how your data is used:

• Account Management: For account creation, login verification, password reset, and profile updates.
• Identity Verification (KYC): Identity and age verification is carried out to prevent fraud and money laundering.
• Payment Processing: To process deposits and complete withdrawal requests.
• Customer Support: To resolve your issues, handle complaints, and provide support.
• Security Assurance: To detect and prevent suspicious activity.
• Responsible Gaming: To alert users showing signs of gaming addiction and help them set limits.
• Service Improvement: To analyze user behavior and improve your gaming experience.
• Legal Obligations: To retain data as required by regulatory directives or legal obligations.

Zbin77 does not share your personal information with third parties — however, in certain circumstances, sharing limited data may be legally required:

• Payment Service Provider: To process transactions via bKash, Nagad, or Rocket, relevant payment details are shared with those providers. Such information is governed by their respective privacy policies.
• Identity Verification Service: Required information may be shared with authorized identity verification agencies as part of the KYC process.
• Law Enforcement Agencies: We may be legally required to disclose information upon receipt of a court order or government directive.
• Audit Body: Required information may be shared with licensing authorities or regulators for audit purposes.

Outside of the cases listed above, we never share your information with any third party under any circumstances. It is strictly against our policy to share your data with advertisers, data brokers, or any other commercial entity.

Zbin77 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Functional Cookies: This cookie is used to remember your language preference and display settings.
• Analytics Cookies: To understand which pages are most visited and by how many users. This data is entirely anonymous.
• Security Cookies: Used to detect fraud and guard against brute force attacks.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

Zbin77 employs the latest technologies and practices to protect your data. Our security infrastructure operates across the following layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption. When you see the padlock icon in your browser, your connection is fully secure.
• Two-Factor Authentication (2FA): An additional OTP verification is used at login to prevent unauthorized access to your account.
• Firewall & DDoS Protection: Our servers are protected by industry-standard firewalls and DDoS mitigation systems.
• Regular Security Audits: Independent cybersecurity experts regularly audit our systems.
• Data Backup: Your data is backed up across multiple secure servers to ensure no information is lost due to technical issues.
• Staff Training: All our staff receive strict training on data confidentiality and are required to sign a privacy agreement.

As a zbin77 user, you have specific rights over your personal information. We respect and fully uphold these rights:

To exercise any of your rights, please contact our support team. We aim to respond within 48 hours and will fulfill your request within 30 days.

Zbin77 is exclusively for users aged 18 and above. We do not collect or store the data of minors under any circumstances.

• Date of birth is verified at registration to confirm that users meet the minimum age requirement.
• Government-issued ID is verified during the KYC process as proof of age.
• If an account is opened with false information and the user is later found to be underage, the account will be suspended immediately.
• If an underage account is identified, all balances are refunded and all associated data is permanently deleted.

Zbin77 does not retain your data longer than necessary. However, certain information must be kept for defined periods due to legal obligations:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Information: Up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years, in accordance with regulatory authority requirements.
• Customer Support Records: Up to 3 years for dispute resolution purposes.
• Log Files: Up to 12 months for security analysis purposes.

Once the retention period expires, your data is automatically deleted or anonymised so that it can no longer be linked back to you in any way.

Zbin77 reserves the right to update this Privacy Policy at any time. Should any significant changes be made, we will notify you:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, you will be notified via your registered email or through an in-app notification.
• Continued use of the platform after any changes will be considered your acceptance of the updated policy.

We recommend checking this page regularly. If you disagree with any changes, you always have the option to close your account.

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

Protecting your data is our top priority. We take every request seriously and are committed to upholding your right to privacy.